Multi-tenant platform
Multi-tenant platform capabilities relevant to managed service providers operations.
Industries
MSP operations without Frankenstein tooling
Run client service work, assets, and fleet visibility with discipline clients can feel.
Overview
MSPs use Orqit to deliver ITSM + Operations Center + identity patterns across client contexts with clear operational UX.
Audience
Who this is for
- Managed Service Providers IT leaders
- Service desk managers
- Endpoint / desktop engineering
Challenges
Problems we address
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Multi-tenant delivery Multi-tenant delivery
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Remote operations at scale Remote operations at scale
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Reporting to clients Reporting to clients
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Integration automation Integration automation
Context
How Orqit approaches this
When every client expects fast unlocks and device insight, consolidating onto Orqit beats stitching PSA, RMM, and spreadsheets.
Capabilities
Platform capabilities
Multi-client endpoint and desk ops with operator-grade UX.
ITSM
ITSM capabilities relevant to managed service providers operations.
Operations Center remote
Operations Center remote capabilities relevant to managed service providers operations.
Integrations
Integrations capabilities relevant to managed service providers operations.
Public API
Public API capabilities relevant to managed service providers operations.
Workflow
How it works in practice
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1
Intake
Tickets and catalog requests capture demand with audit trails.
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2
Operate
Use Operations Center and identity tools to diagnose and remediate.
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3
Prove
Reports, compliance views, and histories support operational accountability.
Details
In depth
Modules commonly used
- Multi-tenant platform
- ITSM
- Operations Center remote
- Integrations
- Public API
Related use cases
FAQ
Common questions
Does Orqit claim Managed Service Providers regulatory certification?
Do not assume HIPAA, FedRAMP, SOC 2, or similar from this page alone. Ask sales for the current attestation package for your region and workload.
Which modules should we enable first?
Most teams start with ITSM + Identity/SSPR, then Operations Center for endpoints, then catalog/automation.
Next step
Ready to modernize IT operations?
Launch a pilot workspace or book a walkthrough — with estimated seat savings versus legacy suites, plus 24/7 support.
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