Use Case

HR operations on the same service spine as IT

Give HR structured requests and approvals without standing up a separate service desk product.

  1. 1
    Trigger A business event starts the journey.
  2. 2
    Govern Approvals, policy, or verification apply.
  3. 3
    Fulfill Teams complete work with system-of-record updates.
  4. 4
    Measure Track KPIs appropriate to the use case.
Overview

HR operations uses Orqit ESM and catalog patterns for people-team workflows.

Audience

Who this is for

  • IT leaders
  • Operations teams
  • Service owners
Challenges

Problems we address

  • Broken process Manual steps create delay and weak audit evidence.
Context

How Orqit approaches this

Onboarding kits, access changes, and workplace requests become tracked work with clear ownership across HR and IT.

Capabilities

Platform capabilities

ESM patterns for people teams: onboarding, access, workplace asks.

End-to-end flow

HR and business service requests with governed approvals.

Multi-module

Combines the right Orqit products for the job.

FAQ

Common questions

Can this be automated?

Many steps can use Workflow Automation and integrations. Design during implementation.

Next step

Ready to modernize IT operations?

Launch a pilot workspace or book a walkthrough — with estimated seat savings versus legacy suites, plus 24/7 support.