ITSM + catalog
One intake and SLA system.
Resources
ROI that uses your numbers—not ours alone
A framework for estimating savings from tool consolidation, unlock deflection, and operator time.
Overview
The ROI resource helps champions build an internal business case with transparent assumptions.
Simple model (bring your numbers)
- Password deflection — monthly reset/unlock tickets × minutes per ticket × agent cost
- Faster diagnosis — % of tickets needing device context × minutes saved with Operations Center
- License consolidation — overlapping ITSM + endpoint + SSPR tools replaced or reduced
What to measure in a pilot
- Password-related ticket volume
- Mean time to diagnose device-linked tickets
- Patch compliance visibility
- Catalog adoption vs email requests
Audience
Who this is for
- CIO
- IT finance
- MSP owners
Challenges
Problems we address
-
Overlapping licenses Service desk, endpoint, and identity tools stack up.
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L1 password load Reset/unlock volume consumes agent hours.
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Slow device diagnosis Agents switch consoles to find root cause.
Context
How Orqit approaches this
Combine seat economics, password ticket deflection, and console consolidation—then stress-test assumptions with finance.
Capabilities
Platform capabilities
Model consolidation value with your own seat and ticket numbers.
Operations Center
Device context beside tickets.
SSPR
Deflect reset/unlock demand.
FAQ
Common questions
Do you publish a guaranteed ROI percentage?
No. Use your ticket volumes, agent cost, and license stack to model outcomes in a demo.
Next step
Ready to modernize IT operations?
Launch a pilot workspace or book a walkthrough — with estimated seat savings versus legacy suites, plus 24/7 support.
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