Documentation

Go live without a six-month program

A practical first-week path: tenants, users, core queues, and the first integrations that matter.

Overview

Getting started is the enablement guide for new Orqit pilots and production launches.

Audience

Who this is for

  • Workspace admins
  • IT champions
  • MSP onboarding leads
Context

How Orqit approaches this

Stand up the workspace, invite operators, configure intake, and connect identity early so SSPR and desk share truth from day one.

Workflow

How it works in practice

  1. 1

    Create workspace

    Sign up and invite admins.

  2. 2

    Connect identity

    Configure AD/LDAP/Entra and OIDC SSO as needed.

  3. 3

    Enable ITSM

    Queues, SLA, and intake channels (email/Slack).

  4. 4

    Turn on Operations Center

    Enroll agents and review Overview attention.

  5. 5

    Publish catalog + SSPR

    Deflect requests and password tickets.

  6. 6

    API keys

    Create scoped keys for automation.

FAQ

Common questions

Where is in-app help?

Authenticated knowledge base and admin docs live inside the product. This page is the public onboarding path.

Next step

Ready to modernize IT operations?

Launch a pilot workspace or book a walkthrough — with estimated seat savings versus legacy suites, plus 24/7 support.